SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Sports Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topsportsmall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like blazer. High quality. Picture and description of the case. Recommend
Nice jacket, sitting on the ground. The parameters of the 81-67-97 the smell will not, since hip not позвонляют. Took The Size, to nochit free-form. If you want to take M or more. The height is 175 cm-perfect. Sleeve full-length as it should be. Later photo added.
Color jacket gives more in blue, looks nice. The growth of 168, OG 93 FROM 70 ABOUT 85 ordered size M. The smell tie belt failed, not enough for this. Order, not regret it for sure, jacket looks cool
Ordered 11.11 came in 10.12. Jacket just wow, for money is very high quality. No smell, no protruding threads, it's very cool. The parameters (88/62/92) ordered M, more free to was the right decision, you can even take even more to oversayz was. The Only small flaws, No tabs for belt.
high quality, but a bit stiff. will make you look boxy if you have wide shoulders. a bit too big on the shoulders for me none the less, but well made.
It stated and received, looks more than worth it, the 90-68-100 sat expected: hips Butt (like to loose), waist and bust-CA, the 168 you would have a longer, either I grew)), sleeves good, will go, bought a skirt of the same fabric, a suit)
Great jacket, fabric synthetic, but soft, dense, keeping the shape Very much!)
On a flat shape without backside and without chest, narrow back, the growth of 170 short sleeve and length. My settings OG 94 FROM 80 TO 104 without belly-size XL not converge on the chest and hips. Fabric thin synthetic, back no slots, front-without zipper. Sewn on the above the waist for some reason. Good quality embroidery. But the cut is terrible.
Super quality! Very beautiful.
Parcel arrived after 2 weeks after order, as stated by the store) quality is excellent, without protruding stitched quality) Looks stylish, the description is true! very happy and the seller! well Done))))
I liked a lot, as in the image. Asked, am very short (150) by what the sleeves were a bit long But is easy to patch up. The fabric looks good.
From jacket all excited. All size. OG 86, FROM 60
Super, I am very happy, sitting on my sewing, recommend!
Nice jacket. The Fabric Is a little stiff. Size 44-46 m ordered. (Chest 75C) turned back to back. The waist (FOR-71) comes down to just a couple of centimeters. If you move, it will spread. We Must take the L. Length 172 good growth-to mid-thigh