We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Shipping habarovsk 41 Day (from 11.11). A product has come, not damaged. One piece of wood, not the jointing. Flavor has no. All ends are smooth, massage no discomfort. Hold in their hands, wrist and fingers not tired, even at a constant pressure. Recommend. 122 P.
Good
Foremost perfect
Good quality, a tool for [massager] very practical, saves a lot of effort and facilitates Give [massager] in depth for some time without getting tired. Very nice touch. Good service. Purchase highly recommended.
It's all Thanks To Excellent Quality store
Rare smell a bit, But do their job
Goods arrived in 1 month, good quality.
Generally I am very satisfied. Just want to say product quality control could be improved a little bit higher. Edges and cones look to be sharp. Will appreciate if they have smooth rounding.
I like it, but the item arrived damaged. The missing piece wasn’t in the envelope so I can only assume it left the store in this condition.
Thank You for quality products.
Great!!
Thank You
Very happy :). Goods in Samaria was less than a month. Track to track part. The quality is great. Recommend
Good no small thing as it seems
Exact as the picture and fast shipping
The store basic is very good and very responsible cent by cent recommended. The description of the goods is very good and very wide. Communication with the store basic well. Very Important Note values of their products really very good and low. The quality of their products are real good and the raw products they use are first quality. The products are very good and Orginal. Very good responsible and very fast by what logistics store basic is very good. By how the store basic is recommended true by percent without spot, store basic very good and totally reliable products of very high quality.
Very fast Great!
Good quality, fast delivery. Thanks to store