We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Received gloves, good quality, warm, but very long shipping and tracking, want to open a dispute, but the store assured that will come. as a result, everything is fine, thank you.
Gloves are not bitter cold, nice sitting on the arm
Gloves the big man's hand went fine, warm, beautiful binding
Go
Knitted thick soft gloves. Track number works. Packed well. Cons of sticking to the both gloves between your index finger and thumb and small hole there respectively. Fingertips in color gloves, and not as the picture. And we did not go to say that quickly.
Pretty good stuff on the dipstick. In-20 is cold in them.
A second time from this store (used for, and then lost in the bus). Warm gloves, work. Packed in individual package, no smell. Fast delivery-2 weeks to Lower Novgoroda before the New Year! Very happy, seller and gloves recommend.
Quality good, touch screen control convenient, wind blown.
Quality gloves, thick, warm. Really touch. The order was 1.5 months
Shipping ukrainu about 3 weeks from the date of order. Gloves as a whole are normal, but as the bulk of the goods from China, not izyanov. Sit perfectly hand, warm and soft short fleece inside, fingers tachem work fine. But the flaw is space stitching between the fingers. Very hlipenkie two strings, right hand is illuminated. The active use of the seams will not live long.
Items like
WITH iphone works through time.
These gloves have both the pros and cons. Advantages: 1) gloves pretty dense, and even in extreme cold they won't cold, they are not just тряпчаные. 2) they are really convenient to use the phone, all motion phone picks up. Cons: 1) gloves one size, and though I 30-year guy, my hands are great, and the little finger can be seen (the last photo). 2) gloves too long elastic, and if you put them under a jacket, will be uncomfortable to wear them because gloves очеьн long. IN general, not regret that they bought, they have a good quality. AND the minor issues can turn a blind eye.
Ordered 16 Dec and delivered 24 december. Looks like very decent quality. Feels warm instantly. Very happy with this purchase. Seller did ship item instantly on request. Recommending store and gloves.
Good Thank u
Very warm not expected
Quality супэр-пупэр
Nice gloves, very soft and warm, highly recommended! Fast shipping!
Fast delivery, product quality (no holes, thread didn't stick) one thing-the cold in 8 degree is very cold
That's so look gloves after two weeks. With the phone interact with no problems, but they are very big and need very deep fill the clothes, that is not always helps. The one season for 290 rubles standards.