We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
As the photo. Hard plastic, thick. Happy
The Seller sent quickly, but going for a long time, about a month, due to предпраздничным excitement, about a month. It was packed in a bag, and the massage pupyrchatoy polyethylene, marriage is a small one of the edges as стесано or nedolito plastic in form, is critical in principle, if you find fault, the rest of the description, we will try to practice and then confirm a review.
Get well. Parcel registered and in Russia. To Moscow for 2 weeks arrived, packed well in pupyrchatoy package. Just like in the description, the same size 40*20*25 cm. The plastic is thick, but of course hardly understand who want 4 compartment height increasing, as both the first office barely barely consolidated. 3 compartments enough, but 4 is designed only for physically prepared such as dancers, for stretch marks. The exercise in YouTube is not found, and so to speak for several applications, need to do a course exercises. First подкладывают towel, since felt balls. More surprise, that send so also quickly, so how to use coupon from Ali and a trainer Mere pennies. Seller recommend
Very good packaging. item came in good condition and as described. Tried it on lower back and neck area too. Good stretch. It is made of strong and good quality PVC. Will recommend.
Fast shipping! (Thank you!!!)))
Feels great
Shipping 12 days. Article quality. Very good relaxing back. Thank you very much.
Cool stuff. Very good relaxing back. Made of thick durable plastic
Goods received, the transportation of goods received damaged, broken off two pieces of base, try to stick, photo download fails.
I'm very satisfied
Astana To almost 2 months posting, enough strong plastic
Everything is fine. Thank You.
works well great for backs
Super!!! Recomendet!!!