SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Sports Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topsportsmall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ürün 75 ₺ price suitable arrived. kışlık not really, hani cold autumn ideal for months. any a tag or something no seams, in some places there are certain. the color is beautiful. 172 cm 75 kg for full sitting. ürün ship immediately verilse de 45gün.
Thank you, for being consulted in size. 2hl went fine. Warm enough. Outdoor-8 me not cold. Think about-12-15 suitable for.
Quality at an altitude of, the size. Take 4xl weight 105, an increase of 187.
To Brest it for 5 weeks. Jacket spring and autumn. Different style, not like the photo. The Quality is quite good. Flat seams. A little stick. Take the biggest 4XL and my height is 182 cm and weight 100 kg jacket sits in tight. But for the money I am satisfied with the purchase.
Jacket even better than I expected-take not regret it. The Main Thing to choose
Ordered 2XL jacket fit. Wear XL
very nice product it I order xxl and it little bit small
The Jacket looks good, fits perfectly if you the Specifications in the Item description. This Price a perfect Jacket
Jacket 2xl 48 size only the T-shirt, put it under that is impossible, photo attached to measure the T-shirt.
Impecable, light and warm
Light jacket for autumn and spring. Good.
Shipping to Moscow for about a month. The quality is very good, jacket is thick enough, lining as the picture. The growth of 176 and weight 74 take size L. work in the butt (Me is needed).
Good furniture material is adjusted to described and good furniture to communication with the store that ensures the sizing of the customer before selling The size a little small But the mistake was mine should make case to the seller
הזמתי size XXL והמידה small barely XL
I think it was warmer than sa but my son is contemps
very good company!!!